Introduction
The Park Management App is a digital platform designed to help urban local bodies (ULBs) efficiently manage and monitor park maintenance activities. This includes assigning tasks, tracking performance, and ensuring transparency across various levels of park upkeep operations. We are committed to protecting the privacy of all users — including administrators, supervisors, and jawans — and ensuring that any personal or operational data collected is handled with the highest standards of security and confidentiality.

Purpose
The primary purpose of collecting and processing user data in the Park Management App is to:

  • Facilitate efficient task assignment and monitoring for park cleaning and maintenance.
  • Enable real-time tracking of on-ground activities for better supervision and accountability.
  • Improve transparency and performance monitoring of field staff.
  • Provide administrators with actionable insights to make informed decisions for urban park management.
  • Ensure timely and effective maintenance that contributes to cleaner, greener, and smarter public spaces.
  • Support operational communication and coordination among users in different roles (admins, supervisors, jawans).
  • This data-driven approach supports our mission to modernize municipal park maintenance through technology.

Information We Collect
We may collect the following types of information when you use the Park Management App:

  • User Information
    • Name
    • Mobile number or email (for login/communication)
    • User role (admin, supervisor, jawan)
    • Assigned parks and tasks
  • Location Data
    • Real-time or historical location (if enabled) to verify task completion in the field.
  • Activity and Task Data
    • Logs of completed tasks
    • Time stamps of submissions and updates
    • Comments or descriptions added to maintenance tasks
    • Performance metrics and reports
  • Device Information
    • Device type, operating system, and IP address (for technical support and security purposes)
  • How We Use the Information
    • To create and manage user accounts
    • To assign, monitor, and verify park maintenance tasks
    • To enable communication between admins, supervisors, and jawans
    • To generate real-time performance and maintenance reports
    • To improve app performance, usability, and security
    • To comply with legal or regulatory obligations
  • Information Sharing and Disclosure

    We do not sell or rent your personal information to third parties. Information may be shared only:

    • With authorized users within your organization (e.g., ULB administrators)
    • With government agencies or authorities if required by law
    • With service providers or partners who assist in operating or maintaining the app (under strict confidentiality agreements)
  • Data Security

    We take reasonable measures to protect your personal and activity data from unauthorized access, misuse, or disclosure. These include:

    • Encrypted data transmission (HTTPS)
    • Secure user authentication and role-based access
    • Regular backups and system monitoring

    However, no system can guarantee absolute security. Users are advised to use strong passwords and keep their credentials confidential.

  • Data Retention

    We retain your personal and activity data for as long as your account is active or as required to fulfill the purposes described in this policy. Data may also be retained for auditing, compliance, and historical reporting purposes.

  • User Rights

    Depending on applicable laws, users may have the right to:

    • Access or correct their personal information
    • Request deletion of their account and data
    • Object to certain data processing activities
    • Report concerns regarding misuse of data

    To exercise any of these rights, please contact us at: mcacpt@gmail.com

  • Children’s Privacy

    This app is intended for use by authorized personnel managing park maintenance. It is not intended for children under the age of 18. No data is knowingly collected from minors.

  • Changes to this Policy

    We may update this Privacy Policy from time to time. Any changes will be communicated through the app or via official communication channels. Continued use of the app after changes implies acceptance of the updated policy.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: Email: .mcacpt@gmail.com