• 1. Introduction

    The Solid Waste Management is a digital platform developed to streamline and improve municipal solid waste collection through QR code scanning, real-time worker tracking, and performance reporting. This Privacy Policy outlines how we collect, use, share, and protect your information when you use the app.

  • 2. Information We Collect
    • User Information
      • Name
      • Mobile number or email (for login/communication)
      • User role (admin, supervisor, jawan, worker)
      • Assigned zones, routes, or collection areas
    • Location Data
      • Real-time or historical location (if enabled) to verify attendance and task completion
    • Activity and Task Data
      • QR scan logs at collection points or households
      • Task completion records with timestamps
      • Attendance logs and route verification
      • Comments or descriptions added by users
      • Performance metrics and productivity reports
    • Device Information
      • Device type, operating system, and IP address (for support and security)
  • 3. How We Use the Information
    • To create and manage user accounts and roles
    • To assign, track, and verify daily waste collection tasks
    • To enable communication between admins, supervisors, jawans, and workers
    • To generate real-time reports and monitor field activities
    • To improve app performance, usability, and security
    • To comply with legal and municipal obligations
  • 4. Information Sharing and Disclosure

    We do not sell or rent personal information to third parties. Information may be shared only:

    • With authorized users within your organization (e.g., ULB administrators)
    • With municipal or government authorities as required by law
    • With trusted service providers under strict confidentiality agreements (e.g., for technical support or analytics)
  • 5. Data Security

    We implement reasonable technical and organizational measures to protect your data, including:

    • Encrypted data transmission using HTTPS
    • Role-based access control and secure authentication
    • Regular system backups and real-time monitoring

    While we strive to protect your information, no system is 100% secure. Users should maintain the confidentiality of their credentials and report any suspicious activity.

  • 6. Data Retention

    Your information is retained as long as your account is active or as necessary to fulfill operational and regulatory requirements. Some data may be kept for auditing, compliance, and reporting purposes even after account deactivation.

  • 7. User Rights

    Depending on your jurisdiction, you may have rights to:

    • Access or update your personal information
    • Request deletion of your account and associated data
    • Object to certain data processing activities
    • Raise concerns regarding data misuse or privacy violations

    To exercise your rights, please contact: mcacpt@gmail.com

  • 8. Children’s Privacy

    The Solid Waste Management is intended solely for authorized municipal personnel and is not designed for use by children under 18 years of age. No data is knowingly collected from minors.

  • 9. Changes to This Policy

    We may update this Privacy Policy as our app evolves. Any changes will be communicated through in-app notifications or official communication channels. Continued use of the app after changes implies acceptance of the updated policy.

  • Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us at: Email: .mcacpt@gmail.com